Background
The Community Engagement Improvement Strategy was a two-year whole-of-Government strategy which included a commitment to improving engagement practice in the Queensland Public Service. This learning program was an initiative of that strategy.
The consultation process undertaken to support the development of this learning program revealed that there are many people highly skilled in community engagement in the public sector. However, because the practice of community engagement is constantly changing (as are the expectations of the community), programs such as Managing Community Engagement are required to continually improve the skills of practitioners.
The program was developed by the Open Learning Institute of TAFE Queensland, with the support and consultation of the Community Engagement Division (CED) now in the Department of Communities, the Department of Industrial Relations and other Queensland Government agencies.
This program is delivered from the Government Online Learning Delivery (GOLD) platform sponsored by the Office of the Public Service Commissioner.